dialogue space not operable

Paul Goggins's Avatar

Paul Goggins

10 Sep, 2013 08:08 PM

In “template design”, under the “background” tab, the dialogue space for “background image” is not operable. Any ideas? (Win 7 pro)

  1. Support Staff 1 Posted by Uldis on 11 Sep, 2013 06:39 AM

    Uldis's Avatar

    Hi,
    try to use latest version of Google Chrome or Firefox.
    And let us know your progress.

  2. Uldis closed this discussion on 11 Sep, 2013 06:39 AM.

  3. paul goggins re-opened this discussion on 11 Sep, 2013 01:43 PM

  4. 2 Posted by paul goggins on 11 Sep, 2013 01:43 PM

    paul goggins's Avatar

    Thanks
    I have downloaded Chrome and the problem has disappeared. However, now. when I upload an image, four of the same images appear. I had previously tried of various sizes of the image and deleted each one before trying the next.
    ThanksPaul

  5. Support Staff 3 Posted by Uldis on 12 Sep, 2013 12:51 PM

    Uldis's Avatar

    Try to delete whole entry and create it again and then upload images.
    Let us know your progress.

  6. Uldis closed this discussion on 12 Sep, 2013 12:51 PM.

  7. paul goggins re-opened this discussion on 13 Sep, 2013 11:30 AM

  8. 4 Posted by paul goggins on 13 Sep, 2013 11:30 AM

    paul goggins's Avatar

    ThanksI have deleted the image 3 times and the site goes blank (sucessfully deleted), but when i reload the image four "tiled " images appear

  9. Support Staff 5 Posted by Uldis on 13 Sep, 2013 01:43 PM

    Uldis's Avatar

    Well, don't know the reason, try to:
    1) backup your "storage" folder
    2) delete all files and folders from "storage" folder
    3) start to build you site again from zero

    And read these articles:

    What's the difference between hosted and downloaded berta

    Support by Berta.me Team

  10. Uldis closed this discussion on 13 Sep, 2013 01:43 PM.

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