Bug with the description project

claire-chery's Avatar

claire-chery

19 Dec, 2014 08:40 PM

Hi,

I have a problem : when I want to modify the text which explains my projects, I click on, and the entry disappear (blank space). So I can't have any access to the text. I have th 0-1.8.9 berta version, recently hosted on 1&1 (clairechery.com).
Thank you for the help !

  1. Support Staff 1 Posted by Uldis on 21 Dec, 2014 09:19 AM

    Uldis's Avatar

    Hello, Claire
    I'm sure this solution will work for you: http://support.berta.me/kb/faq/text-editor-doesnt-work

    Good luck

  2. Uldis closed this discussion on 21 Dec, 2014 09:19 AM.

  3. claire-chery re-opened this discussion on 21 Dec, 2014 01:31 PM

  4. 2 Posted by claire-chery on 21 Dec, 2014 01:31 PM

    claire-chery's Avatar

    Thank you for the help. I deleted the specified folder but the problem is not solved… I can't nor modifing neither adding text :(


    Claire Chéry
    clairechery.com

    On 21 déc. 2014, at 10:19, Uldis <[email blocked]> wrote:

  5. Support Staff 3 Posted by Uldis on 21 Dec, 2014 03:48 PM

    Uldis's Avatar

    You don't have to delete any folder - just a file with extension: gz, something like this
    6fcbf1118d355edc2a2bd785767fef8b.gz

    You can also make a clean reinstall of your Berta. Delete all Berta files except "storage" folder and download latest version and copy in the root folder.

  6. Uldis closed this discussion on 21 Dec, 2014 03:48 PM.

  7. claire-chery re-opened this discussion on 21 Dec, 2014 04:14 PM

  8. 4 Posted by claire-chery on 21 Dec, 2014 04:14 PM

    claire-chery's Avatar

    I've just done it and it works, thanks a lot !!

    Claire Chéry
    clairechery.com

    On 21 déc. 2014, at 16:48, Uldis <[email blocked]> wrote:

  9. Uldis closed this discussion on 22 Dec, 2014 08:52 AM.

  10. claire-chery re-opened this discussion on 17 Aug, 2015 08:57 PM

  11. 5 Posted by claire-chery on 17 Aug, 2015 08:57 PM

    claire-chery's Avatar

    Hi,
    Just one question, concerning description text in Google results: I built the website with berta, and self-hosted, but I can't modify those words and signs "##", "Built with Berta"…
    I change the SEO words in the engine part but nothing's happened for months…

    If you know the solution…thanks!
    Claire

  12. Support Staff 6 Posted by Uldis on 18 Aug, 2015 07:43 AM

    Uldis's Avatar

    Check the attached image – this is what I see in google search results.

  13. Uldis closed this discussion on 18 Aug, 2015 07:43 AM.

  14. Uldis re-opened this discussion on 18 Aug, 2015 07:45 AM

  15. Support Staff 7 Posted by Uldis on 18 Aug, 2015 07:45 AM

    Uldis's Avatar

    I would also recommend you to register and use Google Webmaster Tools https://www.google.com/webmasters/tools/

  16. Uldis closed this discussion on 18 Aug, 2015 07:45 AM.

  17. claire-chery re-opened this discussion on 18 Aug, 2015 11:09 AM

  18. 8 Posted by claire-chery on 18 Aug, 2015 11:09 AM

    claire-chery's Avatar

    That's strange your results are so different from mine! Thank you, I will check with this tool

    On 18 août 2015, at 09:45, Uldis <[email blocked]> wrote:

  19. Uldis closed this discussion on 18 Aug, 2015 01:44 PM.

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