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Bug with the description project

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claire-chery

19 Dec, 2014 08:40 PM

Hi,

I have a problem : when I want to modify the text which explains my projects, I click on, and the entry disappear (blank space). So I can't have any access to the text. I have th 0-1.8.9 berta version, recently hosted on 1&1 (clairechery.com).
Thank you for the help !

1. Support Staff 1 Posted by Uldis on 21 Dec, 2014 09:19 AM

   

   Hello, Claire
   I'm sure this solution will work for you: http://support.berta.me/kb/faq/text-editor-doesnt-work

   Good luck

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2. Uldis closed this discussion on 21 Dec, 2014 09:19 AM.

3. claire-chery re-opened this discussion on 21 Dec, 2014 01:31 PM

4. 2 Posted by claire-chery on 21 Dec, 2014 01:31 PM

   

   Thank you for the help. I deleted the specified folder but the problem is not solved… I can't nor modifing neither adding text :(

   —
   Claire Chéry
   clairechery.com

   On 21 déc. 2014, at 10:19, Uldis <[email blocked]> wrote:

   • Screen_Shot_2014-12-21_at_14.29.49.png 35.9 KB
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5. Support Staff 3 Posted by Uldis on 21 Dec, 2014 03:48 PM

   

   You don't have to delete any folder - just a file with extension: gz, something like this
   6fcbf1118d355edc2a2bd785767fef8b.gz

   You can also make a clean reinstall of your Berta. Delete all Berta files except "storage" folder and download latest version and copy in the root folder.

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6. Uldis closed this discussion on 21 Dec, 2014 03:48 PM.

7. claire-chery re-opened this discussion on 21 Dec, 2014 04:14 PM

8. 4 Posted by claire-chery on 21 Dec, 2014 04:14 PM

   

   I've just done it and it works, thanks a lot !!
   —
   Claire Chéry
   clairechery.com

   On 21 déc. 2014, at 16:48, Uldis <[email blocked]> wrote:

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9. Uldis closed this discussion on 22 Dec, 2014 08:52 AM.

10. claire-chery re-opened this discussion on 17 Aug, 2015 08:57 PM

11. 5 Posted by claire-chery on 17 Aug, 2015 08:57 PM

    

    Hi,
    Just one question, concerning description text in Google results: I built the website with berta, and self-hosted, but I can't modify those words and signs "##", "Built with Berta"…
    I change the SEO words in the engine part but nothing's happened for months…

    If you know the solution…thanks!
    Claire

    • Screen_Shot_2015-08-17_at_22.32.54.png 18.6 KB
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12. Support Staff 6 Posted by Uldis on 18 Aug, 2015 07:43 AM

    

    Check the attached image – this is what I see in google search results.

    • Screen_Shot_2015-08-18_at_10.43.04.png 77.1 KB
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13. Uldis closed this discussion on 18 Aug, 2015 07:43 AM.

14. Uldis re-opened this discussion on 18 Aug, 2015 07:45 AM

15. Support Staff 7 Posted by Uldis on 18 Aug, 2015 07:45 AM

    

    I would also recommend you to register and use Google Webmaster Tools https://www.google.com/webmasters/tools/

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16. Uldis closed this discussion on 18 Aug, 2015 07:45 AM.

17. claire-chery re-opened this discussion on 18 Aug, 2015 11:09 AM

18. 8 Posted by claire-chery on 18 Aug, 2015 11:09 AM

    

    That's strange your results are so different from mine! Thank you, I will check with this tool

    On 18 août 2015, at 09:45, Uldis <[email blocked]> wrote:

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19. Uldis closed this discussion on 18 Aug, 2015 01:44 PM.