problems with paypal payment

matildeboelhouwer's Avatar

matildeboelhouwer

23 Dec, 2013 01:50 PM

Hi there,

I am trying to purchase a basic hostig plan and tried to pay with paypal several times. Your website keeps saying there's something wrong with the payment. How can i fix this?

Matilde

  1. Support Staff 1 Posted by Uldis on 23 Dec, 2013 02:54 PM

    Uldis's Avatar

    Hi,
    try the option/link "pay with credit card" in our checkout window.
    Let me know you progress.

  2. Uldis closed this discussion on 23 Dec, 2013 02:54 PM.

  3. Uldis re-opened this discussion on 23 Dec, 2013 02:54 PM

  4. 2 Posted by matildeboelhouw... on 23 Dec, 2013 03:14 PM

    matildeboelhouwer's Avatar

    I don't own a credit card, so I suppose this isn't really an option.

  5. Support Staff 3 Posted by Uldis on 23 Dec, 2013 03:19 PM

    Uldis's Avatar

    Try to click on the link "pay with credit card" - you will be redirected to paypal creditcard form there you will be able to switch to login with your paypal account.

  6. 4 Posted by matildeboelhouw... on 23 Dec, 2013 03:27 PM

    matildeboelhouwer's Avatar

    It worked, thanks for the help.

  7. Support Staff 5 Posted by Uldis on 23 Dec, 2013 03:28 PM

    Uldis's Avatar

    Merry Christmas from Berta team :)

  8. Uldis closed this discussion on 23 Dec, 2013 03:28 PM.

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