trouble purchasing hosting plan

Robin Hohn's Avatar

Robin Hohn

17 Sep, 2012 12:41 PM

hey berta-team,

i have been trying to purchase my soon to be expired trail and buy a one
year hosting plan from you.
the problem is each time i try to do so it does not work.
the connection to paypal and login works well. but after login to paypay it
shows :
"Unfortunately we can not process your request at this moment . Return to
Hello World SIA, and then select another option."

I made another pay via paypal and it work just fine.

Do you know what might be going wrong?


  1. Support Staff 1 Posted by sandijs on 17 Sep, 2012 12:43 PM

    sandijs's Avatar

    Hi, Robin!
    Are you located in Germany? We are working on the issue as Germany does not allow recurring payments. We'll send you an invoice.

  2. sandijs closed this discussion on 17 Sep, 2012 12:43 PM.

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