Installation / Login Issues

user2020's Avatar

user2020

19 Apr, 2013 07:41 PM

Hi there,

I've transfered the berta files to my server, but I'm not able to log in, it shows the following messages on top and bottom of the screen:

Warning: session_start(): open(/customers/brunozhu.com/brunozhu.com/tmp/sess_r7csoghdd67lban2629pp3r755, O_RDWR) failed: No such file or directory (2) in /index/engine/_classes/class.bertasecurity.php on line 86

Warning: Unknown: open(/customers/brunozhu.com/brunozhu.com/tmp/sess_r7csoghdd67lban2629pp3r755, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/customers/brunozhu.com/brunozhu.com/tmp) in Unknown on line 0

  1. Support Staff 1 Posted by Uldis on 22 Apr, 2013 06:50 AM

    Uldis's Avatar

    Hello,
    this error is related to php configuration not Berta itself.
    Your php temporary folder /tmp where php is storing sessions is not writeable or doesn't exist. Change the PHP configuration on server.
    "Please verify that the current setting of session.save_path is correct"

  2. Uldis closed this discussion on 22 Apr, 2013 06:50 AM.

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