Installation problem

Louise's Avatar

Louise

05 Jul, 2014 02:22 PM

Hi there,
I'm having problems getting this installed. My web host sent me this link:
http://hostpapasupport.com/index.php?/Knowledgebase/Article/View/11...
in regards to requirements. Could you tell me if everything here is correct so I can rule that out as a problem?
Thank you very much!

  1. 1 Posted by Jurita on 07 Jul, 2014 08:05 AM

    Jurita's Avatar

    Hello, Louise!

    Our developer will take a look on your issue with the installation after he gets back from his annual vocation. But I would suggest you to try out our hosting, so that you won't have to worry about servers. Our customers receive full support and instant software updates at a very reasonable pricing www.berta.me/plans-pricing/

    Have a great day!

  2. Jurita closed this discussion on 07 Jul, 2014 08:05 AM.

  3. louise sheeran re-opened this discussion on 07 Jul, 2014 08:16 AM

  4. 2 Posted by louise sheeran on 07 Jul, 2014 08:16 AM

    louise sheeran's Avatar

    Hi Jurita,

    Thanks for you reply. I tried to post separately about hosting but it doesn't look like it made it to the message board. I'd like to use Berta for hosting as well but have already paid for hosting until 2016 with another company. I was wondering how straightforward it would be to switch a site I'd built from the downloaded files to a hosted site? Obviously I'd ideally just start a hosting plan now but don't want to end up paying twice! Perhaps there's something else you could suggest? Many thanks for you help!

  5. 3 Posted by Jurita on 14 Jul, 2014 06:55 AM

    Jurita's Avatar

    Well, we can offer you to set Berta engine to your server ourselves with the help of our developer, but this will be a paid service with EUR 30 per hour fee. After your paid hosting expires in 2016, we will help you to move the content of your website to our hosting.

    Let me know, what you decide!

  6. Uldis closed this discussion on 21 Jul, 2014 07:40 AM.

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