tag:support.berta.me,2012-03-15:/discussions/problems/359-description-field-problemsberta.me: Discussion 2014-09-25T08:22:31Ztag:support.berta.me,2012-03-15:Comment/339606512014-07-30T13:56:28Z2014-07-30T13:56:29ZDescription field problems<div><p>Hi,</p>
<p>Whenever I create a new entry and press 'gallery' everything
works just fine.<br>
Though, whenever I press 'description' it doesn't work. There's
supposed tot pop up a description field, but it doesn't. Instead
the option 'description' disappears.<br>
This happens when I want to add a description to an image and when
I want to add a description alone.<br>
It's been like this for a couple of days now. How do I fix this? I
really want to add some video's and texts to go with the images on
my website.</p>
<p>Regards,</p>
<p>Michelle</p></div>Michelletag:support.berta.me,2012-03-15:Comment/339606512014-07-30T15:10:18Z2014-07-30T15:10:18ZDescription field problems<div><p>Hi,<br>
what's your hosting provider?<br>
Try this solution: <a href=
"http://support.berta.me/kb/faq/text-editor-doesnt-work">http://support.berta.me/kb/faq/text-editor-doesnt-work</a></p>
<p>keep in touch</p></div>Uldistag:support.berta.me,2012-03-15:Comment/339606512014-07-30T15:56:21Z2014-07-30T15:56:32ZDescription field problems<div><p>Hi,</p>
<p>My hosting provider is one.com and I work on a windows 7 in
google chrome.<br>
'tiny_mce/.gz' is not in my list of files, so that didn't work
out.</p></div>Michelletag:support.berta.me,2012-03-15:Comment/339606512014-07-31T06:29:50Z2014-07-31T06:29:50ZDescription field problems<div><p>Hello,<br>
unfortunately we are short in resources to support downloaded and
self hosted Bertas. I'm sure there is something wrong with the
installation or your server configuration.</p>
<p>Why not choosing our hosting? :)</p>
<p>Read more about our benefits here: - <a href=
"http://support.berta.me/kb/faq/whats-the-difference-between-hosted-and-downloaded-berta">
http://support.berta.me/kb/faq/whats-the-difference-between-hosted-...</a></p>
<p>We can help you with the installation, read more here: <a href=
"http://support.berta.me/kb/faq/support-by-bertame-team">http://support.berta.me/kb/faq/support-by-bertame-team</a></p>
<p>Good luck and keep in touch</p></div>Uldis