tag:support.berta.me,2012-03-15:/discussions/questions/16742-serverberta.me: Discussion 2018-10-19T07:04:44Ztag:support.berta.me,2012-03-15:Comment/291003562013-09-30T13:25:18Z2013-09-30T13:25:18Zserver<div><p>Hello,<br>
please follow this link to get more info <a href=
"http://support.berta.me/kb/domain-name/email-for-your-domain-doesnt-work">
http://support.berta.me/kb/domain-name/email-for-your-domain-doesnt...</a><br>
You can use our nameservers and specify your MX records for e-mail
in our DNS manager. Ask MX records for your email service
provider.</p>
<p>Keep in touch and let us know your progress.</p></div>Uldistag:support.berta.me,2012-03-15:Comment/291003562013-10-09T11:13:19Z2013-10-09T11:13:19Zserver<div><p>Hi,<br>
so I have to use your nameservers in nazwa.pl where I have
registered my domain and in DNS manager on Berta website I have to
put MX record for this domain too?</p>
<pre>
<code>I'm sending you print screen of what I have done in DNS manager.</code>
</pre></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562013-10-09T11:33:57Z2013-10-09T11:33:57Zserver<div><p>Hello,<br>
yes, if you have set our nameservers for your domain in domain
registrars control panel.<br>
I have deleted your last MX records, it was not correct. MX records
are only for domain, not "www".</p></div>Uldistag:support.berta.me,2012-03-15:Comment/291003562013-10-09T13:15:30Z2013-10-09T13:15:30Zserver<div><p>OK, Thanks for so quick answer :)<br>
I have to edit few things and I hope it will work fine.</p></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562013-10-13T20:04:52Z2013-10-13T20:04:52Zserver<div><p>Hi,<br>
unfortunately my e-mail account <a href=
"mailto:jola@jolaskora.com">jola@jolaskora.com</a> doesn't work...
I set your nameservers in domain registrars panel and MX records on
berta website is ok, but I can't use my e-mail account.</p></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562013-10-13T20:29:24Z2013-10-13T20:29:24Zserver<div><p>Nevermind I've just fixed it :)</p></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562013-11-20T15:42:14Z2013-11-20T15:42:14Zserver<div><p>Hello,<br>
is there any option to put text below each photo of the entry? I
have made 'news' menu and I want it very simple - photo + text
without date of posting. I was wondering if it's necessary to
create custom CSS or this option is available somewhere in the
template design of Berta...</p>
<pre>
<code>My website is http://jolaskora.com/
Bests,
Jola</code>
</pre></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562013-11-20T16:17:37Z2013-11-20T16:17:37Zserver<div><p>Hi,<br>
if you have one image per entry then you can simply use each
entry"description" field.<br>
If you have more images in one gallery then you can add "caption"
for each image in gallery editor.<br>
Then under "template design - custom CSS" add this CSS
code:<br></p>
<pre>
<code>.xGalleryImageCaption {
display: block;
}</code>
</pre>
<p>hope this helps</p></div>Uldistag:support.berta.me,2012-03-15:Comment/291003562013-11-20T16:48:21Z2013-11-20T16:48:21Zserver<div><p>Hi!</p>
<p>Works great! Thank you.</p></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562014-04-26T22:57:01Z2014-04-26T22:57:01Zserver<div><p>Hello,<br>
since last week I have problem with my e-mail account. I can't send
and receive messages. My domain: jolaskora.com and e-mail account
<a href="mailto:jola@jolaskora.com">jola@jolaskora.com</a> are on
your server now. Could you please check what's happening? I need to
fix it really quickly. I've spend last few hours with an online
support form webhostingpad.com cause I thought it might be their
fault. They have sent me this: <a href=
"http://www.intodns.com/jolaskora.com">http://www.intodns.com/jolaskora.com</a></p>
<pre>
<code>Regards,
Jola</code>
</pre></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562014-04-28T07:57:02Z2014-04-28T07:57:02Zserver<div><p>Hello,<br>
please ask your email hosting provider for right DNS MX
configuration.<br>
At the moment your DNS MX configuration is:<br>
jolaskora.com MX server507.webhostingpad.com</p>
<p>you can change the configuration in our DNS Manager, here's
video tutorial: <a href=
"http://support.berta.me/kb/video-tutorials/how-to-manage-your-domain-dns-records">
http://support.berta.me/kb/video-tutorials/how-to-manage-your-domai...</a></p>
<p>keep in touch</p></div>Uldistag:support.berta.me,2012-03-15:Comment/291003562014-04-28T10:11:27Z2014-04-28T10:11:27Zserver<div><p>I' ve just called online support for my domain jolaskora.com and
they told me that the problem is with your servers.<br>
I have made everything that you suggest on your website and since
last week everything worked fine.<br>
Please, check once more what is wrong because it is my brand
official email and it's so embarrassing while it's not working!</p></div>yola.skoratag:support.berta.me,2012-03-15:Comment/291003562014-04-28T12:11:55Z2014-04-28T12:16:10Zserver<div><p>Hello again,<br>
please be more specific, where exactly is the problem?<br>
We are not hosting your email, we are hosting your DNS zone and
there is specified MX record which points to
server507.webhostingpad.com</p>
<p>Please be so kind and ask your email hosting provider to check
if this configuration is correct or there should be other MX
records in our DNS configuration.</p>
<p>Thanks</p></div>Uldistag:support.berta.me,2012-03-15:Comment/291003562014-04-28T12:25:07Z2014-04-28T12:25:07Zserver<div><p>Uldis,<br>
my hosting provider just tweaked few server settings and now
everything seems to be ok.</p>
<pre>
<code>Sorry for disturbing you and thanks for so quick answer.
Bests,
Jola</code>
</pre></div>yola.skora