Problem with my website

Charlie de Navarro's Avatar

Charlie de Navarro

05 Mar, 2014 10:56 AM

Hello,

I have a problem with the website. The server does not direct me well
www.charliedenavarro.com

They told me that the problem is berta

What can it be?

They told me this:

"Not being in your website 1 & 1 we can not know because access does not
work because the domain is pointing to the DNS a.ns.hip-hosting.com and
b.ns.hip-hosting.com"
--
www.charliedenavarro.com/

Facebook <https://www.facebook.com/CharlieDeNavarro>

  1. Support Staff 1 Posted by Uldis on 05 Mar, 2014 11:16 AM

    Uldis's Avatar

    Hello,
    please ask 1&1 to change your Nameservers for your domain from:
    a.ns.hip-hosting.com
    b.ns.hip-hosting.com
    to
    a.ns.berta.me
    b.ns.berta.me

    let me know your progress

  2. Uldis closed this discussion on 05 Mar, 2014 11:16 AM.

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