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Emma van der Put's Avatar

Emma van der Put

18 Mar, 2014 09:36 PM

I want to renew my Berta trial website,
Today I subscribed for a PayPal account,
I don't have a credit card so I have put money on my PayPal account via Ideal,
But for paying for a Berta website this does not seem to work, it keeps requesting a credit card number ect.
Is there a solution for this problem?
Best Emma

  1. Support Staff 1 Posted by Uldis on 19 Mar, 2014 08:39 AM

    Uldis's Avatar

    well that's strange, usually if you have a valid PayPal account there should not be any problems with payment.
    Try this solution: when you are in our checkout window, click the link "or Credit card" below PayPal button, you will be redirected to PayPal creditcard form. Don't fill anything there but click on the link "Pay with my PayPal account" above the form. Login with your PayPal account and make a payment.

    If this doesn't work either, we can send you a standard invoice.

    Let me know your progress.

  2. Uldis closed this discussion on 20 Mar, 2014 07:56 AM.

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