MX Records not taking effect.

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03 Aug, 2014 08:38 PM

Hi there, i have an ongoing issue for over a month now of getting my email to work properly, i am using a gmail account with a custom name - [email blocked]- i have switched the Nameservers of my domain ( to be pointed at my berta website, which works fine, however inside the DNS manager on Berta i have changed the MX records to match those of my gmail account, however the two are still not linking up i assume as i am still missing valuable emails that are loosing me work. If you know a solution or would like more information dont hesitate to ask.



  1. Support Staff 1 Posted by Uldis on 04 Aug, 2014 06:47 AM

    Uldis's Avatar

    Hello Sam,
    just fixed your DNS records, you have entered a wrong configuration, there was unneeded "www" in front of your domain name for MX records and for one A type record.
    After couple of hours your email should work fine.

    Keep in touch

  2. Uldis closed this discussion on 04 Aug, 2014 06:47 AM.

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