impossible to log in my own berta installation

2nis's Avatar


28 Aug, 2013 10:09 PM

_hello/ i installed berta on my server ( french hosting, for more informations), and i did all you explain in your tuto (change 'admin' and 'xxx' whit my own IDs in inc.conf.php file, create "storage" directory in the root folder and change it's permissions to 777)/ the first message when i go to my page is "berta is not set up...", so i clic on login, i enter my username and password i set in the inc.conf.php file earlier/ when i clic on log in, the login.php page reappears, empty, and nothing else, no error message, no information.../ what's happen? what's the problem?/ thank you for your help/ sorry for my langage, i'm french...//

  1. Support Staff 1 Posted by Uldis on 29 Aug, 2013 12:30 PM

    Uldis's Avatar

    do you have access to your websites error log file on server? If not, ask your hosting provider. Without error log I can't guess where exactly is the problem.
    You can also choose our hosting service, read more here:

  2. Uldis closed this discussion on 29 Aug, 2013 12:30 PM.

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